Unplanned Maintenance 5/11

# Posted Jun 12, 11:23am

At approximately 10:00pm on 5/11, we were performing a routine drive replacement on a RAID array that powered the mail database and a number of shared hosting customers.

Unfortunately during the replacement the RAID became unavailable, which meant that we needed to restore from a backup taken late 5/10 which we did.

We’re currently in the process of bringing the old RAID back online and will update this post when more information is available.